Article from In Community Magazines
For the Staff at McCollum Insurance Agency, good service isn’t just part of the job; it’s their passion. Customer Service is their number-one priority; you won’t find any impersonal automation at their office. When you call, you’re connected with a live person, whose sole focus is to assist you with your needs in a friendly, professional manner. “We are very selective in our hiring process; we want to make sure that we have the right mix of people to serve our growing client base”, says Brian McCollum, founder and President.
McCollum’s views on his industry and on the importance of customer service aren’t a passing fad, they are time tested over an incredibly successful career that began with his Business and Risk Management studies at Temple University. “Insurance was always something I was interested in; I started as an undergrad by majoring in Risk Management and Insurance,” he recalls. “I was fortunate to work with a few local agencies, and a few large corporations. I enjoyed these experiences, but I knew I wanted more -I wanted to serve the community through my own Insurance Agency.”
In 2002, McCollum opened his first location in the Manayunk section of Philadelphia and in 2016, expanded into their second location in Edgmont-Newtown Square. McCollum Insurance has experienced significant growth over the past 15 years, and the highly specialized team continues to provide:
- Personal Insurance, such as Auto, Home, Investment Property, Condo/Renters, and Life
- Business Insurance, specializing in helping local businesses with General Liability, Workers Compensation, Professional Liability, Commercial Auto, and more
Additionally, McCollum Insurance, has a network of experienced partners whom they can refer their clients to if they have a specialized need. “What really sets us apart, is that we are an Independent Agency,” says McCollum. “We can choose the best Insurance Company for our client’s needs; we aren’t trying to meet quotas for any one company. Just like selecting our staff, we are extremely selective about the types of Insurance Companies we work with – we only choose to partner with the highest rated Companies, who have strong reputations and offer good value for our clients.”
As a client of McCollum Insurance, the expert team will do the shopping for you, to help you find the right plan at the best possible value, through their network of trusted Insurance Companies. If you have a claim, the Agency becomes your advocate, helping client’s navigate the claims process with ease.
McCollum Insurance Agency is conveniently located at 3857 Providence Road in Newtown Square. Although the Agency predominately focuses on Delaware, Chester, and Montgomery Counties,the Agency is licensed throughout Pennsylvania, New Jersey and Maryland.
In addition to helping clients with new policies, McCollum Insurance can also review existing policies purchased through other agencies to ensure you are receiving the best coverage and value. For a no obligation quote or assessment of your Personal or Business Insurance, call 484-420-7800 or visit them online at http://mccolluminsuranceagency.com